Questions, Answered
The most common questions from practices about the e-Vitals platform, devices, integration and billing.
The Platform
What is e-Vitals and how does the platform work?
e-Vitals is a remote patient care and clinical monitoring platform. We provide FDA-cleared cellular health devices to patients, stream readings into a clinician dashboard, integrate with your EHR, and track qualifying care time for compliant Medicare CPT reimbursement.
Which care programs are supported?
e-Vitals supports clinical workflows for Remote Patient Monitoring (RPM), Chronic Care Management (CCM) and Principal Care Management (PCM), for primary care as well as cardiology, endocrinology and nephrology.
Do we need to hire extra staff?
No. e-Vitals clinical staff can perform daily review and monthly patient communication on your behalf, under your general supervision.
Devices
Do patients need Wi-Fi or technical setup?
No. All e-Vitals devices come pre-configured with dedicated cellular connectivity. Patients unbox them and take a measurement; readings are transmitted automatically without smartphone pairing, mobile apps or home internet.
Which devices are available?
Blood pressure monitors, blood glucose meters and weight scales. All are FDA-cleared.
Integration & Billing
How does e-Vitals integrate with our EHR?
The platform is built around interoperable standards including HL7, FHIR and REST APIs, and integrates with major EHR platforms including Epic, Cerner, athenahealth, eClinicalWorks and NextGen.
How does the platform help with billing and compliance?
e-Vitals captures device transmission days and care coordination time down to the second. Care teams see billing eligibility in real time and can produce auditable reports mapped to CMS CPT codes.
Is patient data secure?
Yes. All data is encrypted in transit using TLS 1.3 and at rest using AES-256 within HIPAA-compliant United States cloud infrastructure.
Connected Care Starts Here
See how e-Vitals helps your practice launch, run and document Medicare care programs with devices, onboarding, clinical dashboards and billing support in one platform.